NO FLUFF. JUST THE NUMBERS.

If you can’t see it, you can’t fix it.

I show home care agencies exactly where they’re losing money — what it actually costs to sign a client, and why the good ones quietly walk. No dashboard you’ll never open. No jargon. Just the numbers, and what to do about them.

Get the snapshot

See how this works

CLIENT TRUST / 5-WEEK VIEW

SIGNAL FLAGGED

The pattern was visible weeks before the cancellation call.

THE BLIND SPOT

Growth and retention fail the same way — quietly, in the details nobody’s watching.

ON THE WAY IN

You know referrals came in. You don’t know what each start of care actually cost.

Intake delays, authorization friction, missed follow-up, and a CRM nobody trusts turn good referrals into expensive maybes. I trace the path from referral to staffed case and show you where it breaks.

ON THE WAY OUT

Most good clients don’t leave after one dramatic failure. Trust drains a little at a time.

A late fill here. A new caregiver there. Hours authorized but never delivered. Nobody files a complaint, so nobody sees the pattern until the cancellation call. I make that pattern visible sooner.

HOW THIS WORKS

Three steps. Each one earns the next.

No platform contract. No vague transformation project. Start with one number, prove the leak, then decide what deserves fixing.

Utilization Gap Snapshot

48–72 hours

You hand over authorized hours and staffed or billed hours. I return one hard number: dollars authorized but never delivered, by service line. No modeling. No assumptions.

I find $2,000+/mo, or you don’t pay.

Utilization Gap Snapshot

48–72 hours

You hand over authorized hours and staffed or billed hours. I return one hard number: dollars authorized but never delivered, by service line. No modeling. No assumptions.

I find $2,000+/mo, or you don’t pay.

Growth & Retention Diagnostic

1–2 weeks

A full read on client acquisition, client lifetime value, caregiver stability, utilization, and where those problems collide. You get three to five findings in priority order.

I identify 3× the fee in leakage, or refund the difference.

Growth & Retention Diagnostic

1–2 weeks

A full read on client acquisition, client lifetime value, caregiver stability, utilization, and where those problems collide. You get three to five findings in priority order.

I identify 3× the fee in leakage, or refund the difference.

Build & Ongoing

Build, then monthly

I implement the fixes the diagnostic surfaced — cleaner intake, a CRM people can use, and the automations that matter. Then I rerun the core numbers and give you one short report and one call each month.

The diagnostic becomes month one, not a report that dies in a folder.

Build & Ongoing

Build, then monthly

The diagnostic becomes month one, not a report that dies in a folder.

Get pricing for your agency

WHO’S BEHIND IT

Run by someone who’s actually run this.

I’ve worked inside home care and home health operations. I’ve built referral pipelines from nothing, untangled CRM systems that outgrew the agency, and watched good clients leave because nobody was tracking the small failures that came first.

I’ve carried the on-call phone. I know a 2am call is usually a caregiver callout and a shift that needs covered — not the cinematic clinical emergency the AI voice-bot pitch wants it to be.

I’m not selling you a platform. I’m showing you what the operation is already telling you.

START HERE

Send me your numbers. I’ll tell you what they mean.

$450 for the first look. If I don’t find at least $2,000 a month sitting on the table, you don’t pay. Simple as that.

hello@curamadvisory.com

Indianapolis, IN